Not just another chatbot. FSM Flow's AI platform includes six specialised agents that query data, take actions, process documents, build workflows, create dashboards, and translate your interface — all through natural conversation.
Two agents work together: the Assistant Agent handles read-only queries and analytics, while the Action Agent creates and updates records — customers, jobs, parts, equipment — all through natural conversation with a confirmation step.
"How many jobs did we complete this week?" — instant SQL-powered answers
"Create a work order for John" — AI extracts intent and asks for confirmation
The AI understands your full database schema and generates safe, parameterised queries
Responses stream via Server-Sent Events — no waiting for full completion
Describe what you want automated and the AI builds a complete visual workflow. Drag-and-drop nodes, triggers, conditions, and actions — or let AI generate everything from a single sentence.
"When a job is overdue, email the manager and update the status" → full workflow
Node palette with triggers, actions, conditions, and integrations. Connect visually.
Schedule, webhook, entity event, or manual triggers. If/else branching for complex logic.
Full log of every workflow run with status, timing, and error details.
Upload any document — PDF, Word, Excel, images — and the AI automatically extracts text, generates summaries, identifies tags, and extracts structured metadata. All processed asynchronously in the background.
PDF.js-powered extraction with column alignment preservation
AI generates concise summaries of document content
Automatic categorisation, date extraction, and entity linking
Documents are linked to customers, equipment, jobs, or parts automatically
Describe what you want to see and the AI creates a personalised dashboard with the right widgets, charts, and data sources — instantly positioned in a grid layout.
"Show me revenue trends, top customers, and overdue invoices" → complete dashboard
Rearrange and resize widgets with a react-grid-layout powered editor
Bar, line, pie charts with customisable data sources and groupings
Keep dashboards private or share them across the team
Specialised agents handle translation and smart technician assignment behind the scenes.
Automatically translates the entire interface into 14+ languages at build time. Scans every UI string and batch-processes translations via AI — no manual work needed.
AI matches the best technician to each job based on skills, location, availability, and workload. Achieves 98% match accuracy with 40% reduction in dispatch time.
98%
Match rate
40%
Faster dispatch
6
Specialised AI agents
0%
Less dispatch time
0x
Faster invoicing
14+
Languages supported
Start your 14-day free trial and see how AI can transform your field service operations.